Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember your preferences and improve your browsing experience.

2. How We Use Cookies

Mitis and its website (operated by Neosolus) use cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

• Authentication: Remember your login session.
• Security: Protect against fraudulent activity.
• Load Balancing: Distribute traffic across servers.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Usage Statistics: Pages visited, time spent, bounce rates.
• Performance: Page load times and errors.
• A/B Testing: Track which version of content performs better (stored in localStorage).

Functional Cookies

These cookies enable enhanced functionality and personalization.

• Preferences: Remember your language and theme preferences.
• Session State: Maintain your state across page visits.

3. Cookies in Our Mobile App

Our mobile applications (available on the Apple App Store and Google Play Store) do not use traditional cookies. However, we use similar technologies:

• Local Storage: Store preferences and session data on your device.
• Device Identifiers: Anonymous identifiers for analytics (can be reset in device settings).
• Secure Tokens: Authentication tokens for secure access.

4. Third-Party Cookies

We may use services from third parties that set their own cookies:

• Supabase: Authentication and database services.
• Vercel: Website hosting and analytics.

We do not use advertising cookies or share your data with advertising networks.

5. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to refuse or delete cookies. The method varies by browser:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Privacy → Cookies

Mobile App

In our mobile app, you can:

• Clear app data in your device settings.
• Reset advertising identifiers in your device privacy settings.
• Manage notification preferences within the app.

6. Cookie Retention

Different cookies are retained for different periods:

• Session Cookies: Deleted when you close your browser.
• Persistent Cookies: Retained for up to 12 months or until you delete them.
• Analytics Data: Aggregated and anonymized after 26 months.

7. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact Us

If you have questions about our use of cookies, please contact us: